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Effective July 17, 2026
These Terms of Service ("Terms") form a binding legal agreement between you and Starting XI - College Soccer Recruiting LLC ("Company," "Starting XI," "SXI," "we," "us," or "our"). They govern your access to and use of the SXI recruiting platform, and any related applications, tools, features, and paid services we make available (collectively, the "Services"). General access to and use of the Company's marketing website (sxi-app.vercel.app) is separately governed by the Website Terms of Use, which is incorporated by reference. In the event of any conflict between these Terms and the Website Terms of Use with respect to the SXI platform or paid Services, these Terms control.
By creating an account, accessing the platform, or using any part of the Services, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, do not access or use the Services.
Users Under 18. If you are under the age of 18, you may use the Services only with the involvement, consent, and supervision of a parent or legal guardian. The parent or legal guardian agrees to these Terms on behalf of, and assumes responsibility for, the minor's use of the Services. By allowing a minor to use the Services, the parent or legal guardian agrees to be bound by these Terms.
Paid Services. If you have purchased a paid service tier, your use of the Services is also governed by the Client Service Agreement ("CSA") and the Refund, Cancellation, and Pause Policy you executed at the time of purchase. In the event of a conflict between these Terms and the CSA, the CSA controls with respect to the specific subject matter it addresses (for example, fees, refunds, commitment terms, and service tier scope).
The Services support student athletes pursuing collegiate soccer opportunities. Depending on your account type and selected service tier, the Services may include:
The Services are continuously evolving. We may add, remove, modify, or discontinue features at any time, with or without notice, except where doing so would materially reduce the value of a paid service for which you have prepaid, in which case we will use reasonable efforts to provide notice and an appropriate accommodation under the CSA.
3.1 Account Creation. To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.
3.2 Account Roles. The Services support multiple account roles, including:
The Services are not intended for direct use by college coaches or third parties. Any attempt to create an account by impersonating a college coach, recruiter, or other third party is a violation of these Terms.
3.3 One Account Per User. You may not create multiple accounts, share an account, or transfer your account to another person without our prior written consent.
3.4 Account Security. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at Getstarted@sxirecruiting.com if you suspect unauthorized access.
3.5 Admin Approval. Some account types or features may require approval by Company staff before activation. We reserve the right to refuse, suspend, or terminate any account at our discretion, including for suspected misuse, false information, or violation of these Terms.
The Services are designed to support and improve a student athlete's recruiting process. The Services do not guarantee any specific recruiting outcome, including but not limited to scholarship offers, roster spots, coach responses, campus visits, athletic admissions, or financial aid.
Recruiting outcomes depend on many factors outside our control, including:
You acknowledge that no representations, statements, or marketing materials provided by Company should be interpreted as a promise or guarantee of any recruiting result.
You agree not to use the Services in any way that:
We may investigate suspected violations and may suspend or terminate your account without refund for any violation of this Section. Refund eligibility upon termination for cause is governed by the CSA and Refund Policy.
6.1 Gmail Authorization. Certain Services allow you to connect a Gmail account so that recruiting outreach emails are sent from your personal Gmail address. Starting XI is the OAuth client for this integration and calls Google's Gmail API directly — no third-party email infrastructure provider sits between your Gmail account and Starting XI. By connecting your Gmail account, you:
6.2 Limited Use. Access to and use of your Gmail data is limited to providing the Services as described in our Privacy Policy. We do not use your email data for advertising, do not sell your email data, and do not allow humans to read your email content except (i) with your affirmative consent, (ii) as necessary for security purposes such as investigating abuse, (iii) to comply with applicable law, or (iv) where the data has been aggregated and anonymized for internal operations. Your Google OAuth tokens are held by Starting XI, encrypted at rest; see Privacy Policy Section 3 for the full description of the token architecture.
6.3 Disconnection. You may disconnect your Gmail account at any time through Settings → Connected Accounts or by emailing Getstarted@sxirecruiting.com. Disconnecting immediately revokes Starting XI's authorization with Google and deletes the OAuth tokens stored by Starting XI, stopping all Gmail API access for your account. Email data already retained will be handled according to our Privacy Policy.
6.4 Other Third-Party Services. The Services may rely on third-party providers for infrastructure, AI features, communications, payment processing, and similar functions. Your use of the Services is also subject to the applicable terms of those third parties where they govern your direct interactions. We are not responsible for the acts, omissions, or content of third-party providers, except as required by law.
7.1 AI Outputs. Certain Services use artificial intelligence and machine learning, including a chatbot and automated suggestion features. AI outputs are generated by software and may contain errors, omissions, or inaccuracies. AI outputs are not professional advice (including but not limited to legal, medical, financial, athletic eligibility, or admissions advice) and should not be relied upon as such.
7.2 Human Oversight. You are responsible for reviewing AI-generated content (including drafted emails, suggested schools, and recommendations) before relying on or sending it. We are not liable for the content of any AI output that you choose to send, share, or act upon.
7.3 No Decision Replacement. AI features are tools that support, not replace, your own judgment and the judgment of your parent or guardian, school counselor, coach, or other trusted advisors.
7.4 AI Training and Model Improvement — De-Identified Only. As described in Privacy Policy Section 5A, Company may use user interactions in de-identified and aggregated form to train and improve AI models that support the Services. Before any interaction data is admitted to Company's training corpus, Company removes all direct identifiers (name, email, date of birth, school, geographic location, IP address, video links, and any content strings reasonably linkable to an individual) and aggregates the resulting data so no individual session can be reconstructed. Company DOES NOT USE identifiable personal information of any user under the age of 18 for AI training, and this prohibition cannot be overridden by parental consent, opt-in, or any other user action. Adult users may opt out of having their de-identified data included in the training corpus at any time through Settings → Data Preferences or by emailing Getstarted@sxirecruiting.com. Full disclosures, including the pipeline-level prohibition on identifiable minor data and the de-identification standard (NIST SP 800-188), are set forth in Privacy Policy Section 5A and the Minor Data Handling Policy Section 7.
8.1 Your Content. You retain ownership of the information, video links, text, messages, and other content you submit to the Services ("User Content"). You are responsible for the legality, accuracy, and appropriateness of your User Content.
8.2 License to Company. You grant Company a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify, transmit, and display your User Content solely to operate, provide, and improve the Services and to perform contracted services on your behalf. This license terminates when you delete your User Content or close your account, except (i) to the extent we are legally required to retain certain records, (ii) to the extent your User Content has been shared with third parties (for example, emails already sent to college coaches), or (iii) for backups and aggregated, de-identified data that does not identify you.
8.3 Video Hosting. Where you submit video links, you represent that you have the right to share those videos and that the underlying hosting service permits the use you are making of them. The Services store links, not the underlying video files, unless expressly stated otherwise.
8.4 Feedback. If you submit suggestions, feedback, or ideas about the Services, you grant Company a perpetual, irrevocable, royalty-free license to use them for any purpose without obligation to you.
8.5 Copyright Infringement — DMCA Notice and Takedown. Company respects intellectual property rights and responds to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (“DMCA”). If you believe that content available through the Services infringes your copyright, you may send a written notice to Company's designated DMCA agent: Mateo Ambriz, mateoambriz.business@gmail.com. Your notice must include: (a) identification of the copyrighted work claimed to be infringed; (b) identification of the allegedly infringing material and its location on the Services; (c) your contact information; (d) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (e) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf. Company's designated agent is registered with the U.S. Copyright Office under Registration No. DMCA-1072972 in accordance with 17 U.S.C. § 512(c)(2). Users who repeatedly submit or link to infringing content may have their accounts terminated.
9.1 Company IP. The Services, including all software, designs, layouts, text, graphics, logos, the SXI educational textbook and written materials, email templates, school database, scoring and recommendation algorithms, chatbot system, and all other Company-created content (collectively, "Company IP"), are owned by Company and are protected by United States and international intellectual property laws. All rights not expressly granted are reserved.
9.2 Limited License to You. Subject to your compliance with these Terms and, where applicable, payment of fees under your CSA, Company grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services and Company IP solely for your personal, non-commercial recruiting purposes during your active service term.
9.3 Restrictions. You may not (a) copy, reproduce, distribute, publish, or sell Company IP; (b) create derivative works based on Company IP; (c) share Company IP with third parties outside the scope of legitimate recruiting outreach; (d) remove proprietary notices; or (e) use Company IP for any purpose competitive with Company.
9.4 Clawback Upon Termination for Cause. If your access to the Services is terminated by Company for cause (including nonpayment, misconduct, or violation of these Terms or the CSA), your license to use Company-created deliverables — including email drafts, highlight videos, full-match videos, school target lists, outreach templates, and recruiting strategies — is immediately and automatically revoked. You agree to cease all use of such materials. This provision survives termination.
9.5 Trademarks. "Starting XI," "Starting XI - College Soccer Recruiting," "SXI," and related logos are trademarks of Company. You may not use them without our prior written consent.
Payment terms, refund eligibility, pause requests, cancellation processes, and termination rights for paid Services are governed by your Client Service Agreement and the Refund, Cancellation, and Pause Policy attached as Exhibit B to that Agreement, each of which is incorporated by reference into these Terms.
If you have not entered into a CSA, no fees are owed for your use of free-tier features (if any), and you may close your account at any time.
11.1 Termination by You. You may request closure of your account at any time by emailing Getstarted@sxirecruiting.com or through your account settings. Account closure does not relieve you of payment obligations under an active CSA.
11.2 Termination by Company. We may suspend or terminate your account or access to the Services at any time, with or without notice, for any of the following:
11.3 Effect of Termination. Upon termination, your right to access the Services ends and the license in Section 9.2 terminates. Sections of these Terms that by their nature should survive termination — including Sections 4 (No Guarantee), 8 (User Content) to the extent of content already shared, 9 (Intellectual Property), 12 (Disclaimer), 13 (Limitation of Liability), 14 (Indemnification), 15 (Dispute Resolution), 16 (Governing Law), 18 (Email Compliance and Subscription Disclosures) to the extent of any outstanding opt-out obligations, and 19 (Miscellaneous) — survive.
11.4 Data Export. For thirty (30) days following termination, you may request export of your User Content by emailing Getstarted@sxirecruiting.com. After this period, we may delete your User Content, subject to legal retention requirements as described in our Privacy Policy.
EXCEPT AS EXPRESSLY STATED IN A SIGNED WRITING FROM COMPANY, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND UNINTERRUPTED OR ERROR-FREE OPERATION.
WITHOUT LIMITING THE FOREGOING, COMPANY DOES NOT WARRANT THAT THE SERVICES WILL PRODUCE ANY PARTICULAR RECRUITING OUTCOME, THAT AI OUTPUTS WILL BE ACCURATE, OR THAT THIRD-PARTY SERVICES (INCLUDING GMAIL) WILL OPERATE WITHOUT INTERRUPTION.
Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the above exclusions apply to the maximum extent permitted by law.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to defend, indemnify, and hold harmless Company and its officers, members, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
Company reserves the right to assume the exclusive defense and control of any matter for which you are required to indemnify us, in which case you agree to cooperate with our defense.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT, TO HAVE A JURY HEAR YOUR CLAIMS, AND TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION.
15.1 Informal Negotiation (Step One). Before initiating mediation or arbitration, you agree to first contact us at Getstarted@sxirecruiting.com and provide a written description of your claim (a "Dispute Notice"). The parties shall attempt to resolve the dispute in good faith within thirty (30) days after the Dispute Notice is delivered.
15.2 Mediation (Step Two). If the dispute is not resolved through informal negotiation within thirty (30) days, either party may initiate non-binding mediation by delivering a written mediation demand to the other party. The parties shall mediate under the American Arbitration Association ("AAA") Commercial Mediation Rules then in effect. The mediation shall take place remotely by video conference unless the parties mutually agree to conduct it in person in Los Angeles County, California. The parties shall share the mediator's fees and AAA administrative costs equally (fifty percent (50%) each) and each party shall bear its own attorneys' fees and expenses in connection with the mediation. Statements made and materials exchanged in mediation are confidential and inadmissible in any later arbitration or judicial proceeding, except that documents that would otherwise be discoverable are not made inadmissible solely by their use in mediation. Completion of mediation is a condition precedent to arbitration, and neither party may commence arbitration until mediation has been completed or has expired without resolution as provided in Section 15.3.
15.3 Mediation Completion. Mediation is deemed completed on the earliest of: (a) the parties' written agreement resolving the dispute; (b) the mediator's written declaration that further mediation would not be productive; (c) sixty (60) days after delivery of the mediation demand, if no mediation session has occurred (unless the delay is materially caused by the party seeking to avoid mediation, in which case the sixty-day period is tolled); or (d) the parties' mutual written agreement to terminate mediation.
15.4 Binding Arbitration (Step Three). If the dispute is not resolved through mediation, then except as provided in Sections 15.6 and 15.7, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by final and binding arbitration administered by the AAA under its Commercial Arbitration Rules (or its Consumer Arbitration Rules where applicable). The arbitration shall take place in Los Angeles County, California, or, at your election, by remote video. Judgment on the arbitration award may be entered in any court of competent jurisdiction. The Federal Arbitration Act shall govern the interpretation and enforcement of this Section 15.
15.5 Class and Representative Action Waiver. YOU AND COMPANY EACH AGREE THAT ANY DISPUTE MAY BE BROUGHT ONLY IN THE PARTY'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE ACTION. UNLESS BOTH PARTIES AGREE IN WRITING, NO ARBITRATOR OR COURT MAY CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY FORM OF CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE PROCEEDING. This waiver applies to arbitration under Section 15.4, judicial proceedings permitted under Sections 15.6 and 15.7, and any other forum in which claims may be brought.
15.6 California Public Injunctive Relief Carve-Out. Notwithstanding Section 15.5, if applicable California law — including McGill v. Citibank, N.A., 2 Cal. 5th 945 (2017) — prohibits enforcement of the class or representative action waiver as applied to a claim seeking public injunctive relief, such claim may be brought in a court of competent jurisdiction in Los Angeles County, California, on an individual basis only, after the informal negotiation and mediation steps in Sections 15.1 through 15.3 have been completed. All other claims shall proceed under this Section 15.
15.7 Exceptions. Notwithstanding the foregoing, either party may (a) bring an individual action in small claims court for claims within that court's jurisdiction, without first mediating; and (b) seek preliminary or provisional injunctive or other equitable relief in a court of competent jurisdiction in Los Angeles County, California, to protect intellectual property rights, confidentiality obligations, or to prevent unauthorized use of the Services, without first mediating. Applications for equitable relief under clause (b) are limited to preserving the status quo pending completion of mediation and arbitration under this Section 15; the underlying merits shall be resolved under Sections 15.1 through 15.4.
15.8 Time Limit. Any claim arising out of or related to these Terms or the Services must be brought (by delivery of a Dispute Notice under Section 15.1) within one (1) year after the cause of action accrues, or it is permanently barred, except where prohibited by applicable law.
15.9 Severability of Arbitration and Waiver Provisions. If the class and representative action waiver in Section 15.5 is found to be unenforceable as to a particular dispute (other than under Section 15.6), then Sections 15.4, 15.5, and 15.6 shall be null and void as to that dispute only, and that dispute shall proceed exclusively in the state or federal courts located in Los Angeles County, California. All other provisions of this Section 15 — including the mediation obligation in Section 15.2 — shall remain in effect. If any other provision of this Section 15 is found unenforceable, it shall be severed and the remainder of this Section 15 shall remain in effect.
15.10 Arbitration Fee Payment; California Consumer Protection. In accordance with California Code of Civil Procedure §§ 1281.97 and 1281.98, if arbitration is initiated under Section 15.4 and Company (as the drafting party) fails to pay the arbitrator's fees or the AAA's administrative fees required to commence or continue the arbitration within thirty (30) days after such fees are due, you may, at your sole election: (a) treat Company's non-payment as a material breach of these Terms and this Section 15; (b) withdraw the claim from arbitration and proceed in a court of competent jurisdiction in Los Angeles County, California, notwithstanding Section 15.4; or (c) compel arbitration and seek reimbursement of all fees advanced by you, together with reasonable attorneys' fees and costs incurred to compel payment. Company waives any right to compel arbitration if Company has failed to timely pay arbitration fees as required by this Section 15.10 and applicable California law. Nothing in this Section 15.10 limits any other statutory rights you may have.
15.11 Parent/Guardian Acknowledgment on Behalf of Minor. A parent or legal guardian who accepts these Terms on behalf of a minor user (as described in Section 1) agrees that this Section 15 applies to all claims brought on behalf of that minor user, whether by the parent/guardian, by the minor user after reaching the age of majority, or by any other person authorized to act on the minor user's behalf. Consistent with the Liability Waiver and Disclaimer Addendum § 7 and Client Service Agreement § 10.10, the parent/guardian acknowledges that California law on parental binding of minors to arbitration and class-action waiver provisions is evolving and nevertheless agrees to be bound by this Section as a material term of these Terms.
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Subject to Section 15, any judicial proceeding arising from or related to these Terms shall be brought exclusively in the state or federal courts located in Los Angeles County, California, and the parties consent to the personal jurisdiction of those courts.
We may update these Terms from time to time. If we make material changes, we will provide reasonable advance notice (at least fourteen (14) days) by email or through the Services before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services and may close your account.
18.1 CAN-SPAM Compliance. Any commercial or promotional email messages sent by Company to you will include: (a) an honest, non-deceptive subject line; (b) a clear and conspicuous mechanism to opt out of future commercial messages, which Company will honor within ten (10) business days; and (c) Company's physical mailing address: Starting XI – College Soccer Recruiting LLC, 24445 Hawthorne Blvd, Torrance, CA 90505. Note that transactional or relationship messages (such as billing confirmations, account alerts, and service updates) are not commercial messages and will continue to be sent regardless of opt-out status, as permitted by applicable law. Recruiting outreach emails sent through the Services on your behalf to college coaches are sent by you (from your own Gmail account) and are your responsibility under CAN-SPAM.
18.2 California Subscription Disclosures (ARL). If you purchase a paid service tier and you are located in California, the following disclosures apply under the California Automatic Renewal Law (Cal. Bus. & Prof. Code § 17600 et seq.): (a) Paid service tiers are billed on a one-time or installment basis as described in your Client Service Agreement — they do not automatically renew unless Company separately notifies you and you affirmatively agree to a renewal at that time; (b) The full price, billing frequency (if applicable), and service duration will be disclosed on your invoice before payment is charged; (c) You may cancel at any time in writing pursuant to the Refund, Cancellation, and Pause Policy; cancellation does not eliminate payment obligations already incurred under the Commitment Term. If Company ever introduces an automatically renewing subscription, it will provide a separate clear and conspicuous disclosure before any such auto-renewal is initiated and will obtain your affirmative consent.
19.1 Entire Agreement. These Terms, together with the Privacy Policy and, where applicable, your CSA and Refund Policy, constitute the entire agreement between you and Company regarding the Services and supersede all prior understandings.
19.2 Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
19.3 No Waiver. Failure to enforce any provision of these Terms is not a waiver of that provision or any other.
19.4 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of assets.
19.5 Notices. Notices to you may be sent to the email address on file for your account. Notices to Company shall be sent to Getstarted@sxirecruiting.com.
19.6 Independent Relationship. Nothing in these Terms creates an employment, agency, partnership, joint venture, or fiduciary relationship between you and Company.
19.7 Force Majeure. Neither party is liable for delays or failures in performance caused by events beyond reasonable control, including natural disasters, pandemics, government actions, internet or infrastructure outages, NCAA/NAIA rule changes, or third-party service interruptions.
19.8 Headings. Section headings are for convenience only and do not affect interpretation.
Questions about these Terms may be directed to:
California residents may also contact the California Department of Consumer Affairs: